SHAIN is an Artificial Intelligence manager with a mission to transform low efficiency manual workloads into intelligent, high efficiency automated processes, freeing employee time for creative and innovative work. This is accomplished by applying Robotic Process Automation and Natural Language Processing. The result is an empowerment of employee teams, the development of market leading products and the communication of key product details while driving down operating costs. These can represent technological advancements and form contemporaneous supporting documents for Research and Development tax credits.
SHAIN is known as the Support1 Hybrid Artificial Intelligence Neural Network and was born in our lab. He was incubated in 2013 and has evolved over the years by advancements and knowledge gained in Natural Language Processing algorithms and by training on highly specialized data sets.
SHAIN capability to understand and respond to natural language expands every minute with a growing morphological comprehension, coordinated by our team of automation engineers and linguistic experts.
SHAIN becomes a backroom engineer and executes assignments revolving around a company’s intricate product features and functions. SHAIN engages teams, performs tasks, forms new knowledge, trains employees, assists customers, creates management reports and formulates Scientific Documents of a company’s workflow.
SHAIN specializes in the following areas:
Research Tax Credit
Tax Credit Time Control Center
Test Control Center
Employee Product and Process Training
Natural Language Robotics
Communicate with SHAIN in natural conversation like you would with any employee by email or by SMS. SHAIN will respond with his growing knowledge of your operations and will manage your programs.
SHAIN will free employee time by managing timelines, documenting development work, training product functions, making development suggestions, and updating the team based on the company’s activities.
SHAIN reads corporate work records and drafts reports in many variable formats indistinguishable from a human writer. This includes technical report formats capturing product development work, and management reports summarizing the company’s activities, progress and obstacles.
SHAIN applies Natural Language Processing and creates content that is unique to a project based on the company’s work flow.
As SHAIN executes his product assignments, he does what human managers cannot do: provide real time, live user feedback and product feature performance metrics. This allows teams to identify problem areas and focus on features which users may be experiencing difficulty.
SHAIN will pinpoint areas of product and process concern and will alert product development teams.
SHAIN will customize a data set work flow profile that is specific to a company’s activities. By modeling a company’s process and by customizing work flow profiles,
SHAIN provides an accelerated capability for employee teams to effortlessly capture their work, organized into a centralized AI cloud data base.
As SHAIN detects user key strokes, his self- learning artificial intelligence algorithms interpret and analyze the data, forming new knowledge ready for team analysis. SHAIN transforms low efficiency manual workloads into a highly efficient, intelligent automated process.
SHAIN is a turnkey, cloud based, AI architecture that requires no IT management, no software downloads, no CDs, no outdated version conflicts, and no backups.
SHAIN centralized database manages a seamless integration of all functions.
Data & Server Security
Security and confidentiality of data is SHAIN‘s priority. SSL certificates are in place to establish a secure and encrypted data transmission. Anti DDoS infrastructures are applied to further enhance cyber security.
SHAIN‘s dedicated servers are physically protected with barbed wire fencing, video surveillance and movement detection systems with an onsite 24/7 surveillance team. To prevent interruptions, two separate electrical power supplies are in place with a 48 hour autonomy generator. Fire detection systems are in place and conform to N4 certifications.